Frequently asked questions

We offer free shipping when you spend over £80 worldwide. Sign up to our mailing list for 15% off when you first sign up and for other promo codes.

We accept Stripe (mastercard, visa, apple pay & others) as well as Paypal.

We ship worldwide to any country. Free worldwide shipping if you spend £80+ as well, you can select the option when you checkout.

We post every Monday, Wednesday & Friday

We do not offer returns. However please do not hesitate to contact us if there is something wrong with your order or you are unhappy because we will try our best to fix it.

Please message us straight away after your order to change your address. If we have already posted your order off, we will get the parcel returned to us and you will then have to pay for postage again, or we can refund you minus the cost of postage to send the item.

Please make sure to read our returns and refunds policy here before purchasing any item from us. 

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You can also contact us on Instagram: @timelesswear_